At Vital Health Ring, we are proud to offer FREE Standard Shipping on all orders worldwide—no minimum spend required!
Order Dispatch & Tracking
Once your order leaves our warehouse, you will automatically receive a shipping confirmation email featuring your official tracking number and tracking link.
- Note: Please allow up to 48 hours for the shipping carrier to update the initial tracking status online.
If you have any questions regarding your shipment, our customer care team is ready to assist you at [email protected].
Shipping FAQs
Can I track my order?
Yes! Every order includes end-to-end tracking. As soon as your order is dispatched, we will email you a tracking number so you can follow your package’s journey directly on our Order Tracking Page.
Will I have to pay taxes and duties?
Depending on your location, international orders may be subject to local import duties, taxes, or customs fees upon arrival in your destination country. These fees are determined by your local customs authority and are paid by the customer. Please consult your local customs office for specific rate details.
What happens if my item is lost in transit or arrives damaged?
We thoroughly inspect every item before dispatch to ensure maximum quality control. While courier handling after departure from our warehouse is beyond our direct control:
- Filing a Carrier Claim: If your package is damaged during transit or lost by the postal carrier, please contact the shipping carrier directly with your tracking number to initiate a search or claim.
- We’re Here to Help: Our team is always happy to assist you in coordinating with the carrier. Reach out to us anytime at [email protected].
- Please note: Vital Health Ring is not responsible for stolen packages after carrier delivery confirmation, or shipping delays resulting from incorrect address entry at checkout.